How Iowa All Pro Collects, Uses, and Protects Your Information.

1. Information we collect

• Personal data: name, email, phone number, address, payment information, and other details necessary for service provision, including measurements or current system information.
• Non-personal data: browser type and version, device information, IP address, referring website, pages viewed on our site, and date and time of access.
• SMS opt-in data and consent: information related to your agreement to receive text messages and campaign status.

2. How we collect information

• Direct interaction: when you contact us through a website form, chat widget, email, service purchase, service agreement, or SMS.
• Automatic collection: through cookies, web beacons, and analytics technologies, including Google Analytics, which records pages viewed, time on page, approximate location, device type, and referring URL.
• Third-party sources: from vendors, suppliers, partners, or third parties supporting payments, analytics, service delivery, or business operations.

3. How we use your information

• Provide services, process service requests, schedule appointments, and fulfill approved work or service agreements.
• Communicate with you about service updates, changes, and notifications.
• Inform you of discounts, sales, promotional material, or text messages when appropriate consent has been provided.
• Improve our services, website features, functionality, and customer experience.
• Comply with legal requirements, resolve disputes, enforce agreements, and protect our rights.

4. How we protect your information

We implement reasonable and appropriate administrative, technical, and security measures to protect your personal information from unauthorized or unlawful access, alteration, disclosure, use, or destruction. No technology, electronic storage, data transmission, or system can be guaranteed to be 100% secure.

5. Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may disclose personal information to service providers who help us operate our business, prepare and deliver advertising or marketing content, provide content services, comply with law, respond to legal process, or protect rights, property, and safety.

6. Cookies and tracking technologies

We use cookies and similar tracking technologies to provide and improve our website experience. You can control cookies through your browser settings, but disabling them may affect website features and functionality.

7. Your rights and choices

• Access: request access to the personal information we hold about you.
• Correction: request correction of inaccurate or incomplete personal information.
• Deletion: request deletion of your personal information, subject to legal, contractual, transaction, and recordkeeping obligations.
• Marketing: opt out of marketing communications, including by replying STOP to unsubscribe from SMS services. Confirmation will be sent upon unsubscribing.

8. Security, links, and children’s privacy

Our site may link to third-party websites, and we are not responsible for their privacy practices. Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes and contact information

We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this website with an updated effective date.

Iowa All Pro Heating & Cooling
2721 Garden Road, Des Moines, IA 50321
Mon–Fri: 8:00AM–5:00PM
Phone: 515-550-4822
Email: [email protected]